STANDARD TERMS & CONDITIONS
Rescue Beats – Sales & Services
Last Updated: January 12, 2026
These Standard Terms & Conditions (“Terms”) govern the sale of equipment, installation services, training, and ongoing compliance and readiness programs provided by Rescue Beats (“Rescue Beats,” “we,” “our,” or “us”) to the customer (“Client,” “you,” or “your”).
These Terms apply unless superseded by a separate written agreement executed by both parties.
1. Service Models & Order of Precedence
Rescue Beats offers services under one or more of the following service models, as specified in the applicable quotation, invoice, or subscription agreement:
a. Equipment Sales & Standalone Services
Traditional transactions involving the sale of equipment, one-time installation services, or discrete training services.
b. Managed Life Safety & Emergency Preparedness Programs
Recurring, subscription-based programs in which Rescue Beats provides bundled equipment, services, and ongoing program management for the duration of the agreed term.
The service model applicable to a Client shall be determined by the quotation or agreement accepted by the Client. In the event of a conflict between these Terms and the applicable quotation or subscription agreement, the quotation or subscription agreement shall control.
2. Scope of Services
Rescue Beats provides life-safety equipment and related services, which may include:
Automated External Defibrillators (AEDs) and related accessories
Bleeding Control Kits and associated supplies
Equipment delivery and installation
CPR, AED, First Aid and bleeding control training and awareness programs
Ongoing inspection, maintenance, and compliance support services
The specific products and services provided are defined in the applicable quotation, invoice, or service agreement.
3. Equipment Sales & Use
a. Equipment Sales
For equipment sold under an Equipment Sales & Standalone Services model, ownership of the equipment transfers to the Client upon full payment, unless otherwise stated in writing. Manufacturer warranties apply and are subject to the manufacturer’s terms.
b. Managed Programs
For equipment provided as part of a Managed Life Safety & Emergency Preparedness Program, equipment is furnished for use within the program and is professionally managed by Rescue Beats for the duration of the program term. Unless expressly stated otherwise in writing, the Client does not assume responsibility for equipment ownership, lifecycle management, or replacement during the program term.
4. Installation Services
Installation services include standard wall mounting of equipment and placement of required signage in coordination with applicable codes and guidelines.
Installation does not include:
Structural modifications
Electrical work beyond standard mounting
Specialty or non-standard mounting locations unless agreed in writing
If an Authority Having Jurisdiction (AHJ) requires relocation or modification, Rescue Beats will coordinate in good faith. Additional labor or materials may be billed if changes fall outside the originally agreed scope.
5. Training Services
Training services may include awareness-level instruction, non-certification training, or certification programs, depending on the service selected.
Certification eligibility, instructor ratios, curriculum requirements, and participant outcomes are governed by the issuing training organization and applicable standards.
Rescue Beats does not guarantee individual certification results.
6. Ongoing Services, Consumables & Program Scope
a. Managed Programs
Clients enrolled in a Managed Life Safety & Emergency Preparedness Program receive the services, equipment support, and consumable management expressly described in the applicable quotation or subscription agreement. Consumables, components, signage, and related materials identified as included in the program are monitored and refreshed as part of the program during the active term.
b. Equipment Sales & Standalone Services
For equipment sales or standalone services, consumables and replacement components are not included unless expressly stated in writing and may be billed separately at the time of replacement.
7. Client Responsibilities
Client responsibilities apply as appropriate to the selected service model and scope of services and include, without limitation::
Providing reasonable access to equipment during scheduled service visits
Notifying Rescue Beats of known damage, theft, or changes in site conditions
Ensuring staff awareness of emergency response procedures
Maintaining compliance with applicable federal, state, and local laws and regulations
8. Equipment Registration & Administrative Filings
Certain medical or life-safety equipment provided by Rescue Beats may require administrative registrations or documentation with manufacturers or distributors, including device traceability records, manufacturer device registration, and warranty registration. When applicable, these actions are completed as part of equipment fulfillment to support warranty activation, equipment tracking, and recall notification.
Such registrations are performed to satisfy manufacturer or distributor requirements and are provided as an included administrative service. They do not constitute regulatory compliance services provided to the customer. Customers are not required to independently file or maintain FDA registrations related to the equipment, and Rescue Beats does not act as the medical device manufacturer or distributor of record unless expressly stated in writing.
9. Readiness Support & Inspections
Rescue Beats provides ongoing readiness and program support services but does not act as the Authority Having Jurisdiction.
Final determination of compliance and approval of equipment placement rests solely with the applicable AHJ.
10. Limitation of Liability
Rescue Beats is not responsible for:
Emergency response outcomes
Failure of individuals to act or respond during an emergency
Improper or unauthorized use of equipment
To the maximum extent permitted by law, Rescue Beats’ total liability arising from any claim shall not exceed the amount paid by the Client for the specific product or service giving rise to the claim.
11. Scheduling, Cancellations & Rescheduling
Scheduled service visits require reasonable advance notice for cancellation or rescheduling. Missed appointments or late cancellations may result in additional fees.
12. Pricing & Payment Terms
Pricing is as stated in the applicable quotation or invoice.
Unless otherwise specified:
Payment is due according to the invoice terms
Taxes, shipping, and applicable fees may apply
Program pricing is locked for the initial program term as specified in the applicable quotation or subscription agreement, unless modified in writing.
13. Dispute Resolution
The parties agree to attempt good-faith resolution of any dispute. If unresolved, disputes shall be resolved through binding arbitration in the state where the services were performed, in accordance with the rules of the American Arbitration Association, unless otherwise required by law.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which the products or services are provided, without regard to conflict-of-law principles.
15. Good Faith Commitment
Rescue Beats is committed to transparency, professionalism, and ethical business practices.
- Our mission is to increase AED and CPR awareness and ensure that as many people as possible are educated on these critical, life-saving skills. We believe that preparation and knowledge can make the difference in an emergency, and our goal is to empower individuals and businesses with the confidence to act when it matters most.
- While we operate as a business, profit is not our driving force. We are committed to transparency, fairness, and ethical practices in all aspects of our service. Our focus remains on providing high-quality education, reliable equipment, and unwavering support to our customers. We will always act in good faith to prioritize the safety and well-being of the communities we serve.
- By choosing Rescue Beats, you are not just acquiring equipment or training—you are joining a movement dedicated to saving lives.